La Suprema Events and Community Management Specialist

About the Role

La Suprema Works & Events is seeking a part-time Events & Community Management Specialist to support our coworking and events business. We’re seeking a team member who is flexible, eager to learn, and contributes to the continued growth of La Suprema! You will excel in this role if you get excited about all things events, are known for your tenacity to get things done, provide best-in-class customer service, communicate well, and are reliable.

This role is comprised of two parts -

Events

Your role will be to ensure the seamless execution of events, including day of coverage to oversee all details. This includes venue setup, communicating and consulting with guests before, during, and after events, ensuring venue rules and agreements are followed, facilities management, and cleaning, as needed. Additionally, social media updates during and for future events marketing and communicating updates to the Community Builder. During events off-season, you can expect to prospect and follow up for events, contribute to marketing efforts, collaborate internally towards process improvement, and occasional weekend event tours.

Community Management

Your role will be focused on as-needed support within our co-working business to free up our team's ability to focus on other tasks, including out-of-office coverage. Some tasks may include front desk coverage with light reception duties with our members and other guests, coworking duties including cleaning, restocking, making fresh coffee, and mail management. Additionally, email inbox communication, answering phone inquiries, social media updates, coworking/events tours during business hours. Multi-tasking and member management

Responsibilities

Event execution:

Assist in executing a variety of private events
Execute prior, during and post event tasks to include:

Prior:

Assist with coordinating contracts and invoicing as needed
Coordination of event logistics including confirming vendors, particularly for liquor license and insurance within specified timeframes
Communicate reminders and venue rules, ensure understanding with guest(s)
Conduct additional tours as needed

During:

Venue setup prior to guests booked timeframe
Answer questions and provide direction as needed as setup occurs, including bartenders and additional vendors, as applicable
Greet guests, creating a warm and inviting “face” to the event
Oversee observance of venue rules during event, communicate with guests as needed if issues arise
Ensure all facilities are safely securely managed throughout the duration of the event
Take photos, etc. for event follow-up and marketing
Manage social media during the event as necessary
Communicate urgent concerns or issues to Community Builder

Post:

Venue closing and clean-up as needed, including oversight of space returned to original condition
Document any potential damages or issues from event, communicate with Community Builder
Manage post-event social media
Categorize and store images in an online database
Perform other program and events support duties including but not limited to reporting and process improvement

Community Management Duties:

Greet all members and guests throughout the day while providing front desk coverage, and light reception duties
Perform opening, closing and maintenance duties as required. This can include:
- Coffee making and re-stocking of related supplies throughout the day
- Cleaning of surfaces as used by members and guests throughout day
- Closing duties: daily cleaning, trash removal, restocking, inventory management
Opening, sorting and distributing incoming emails, and other correspondence.
Answering calls, sending follow-up emails as needed
Social media updates and marketing
Conducting drop-in and scheduled tours as needed and sending timely follow-up emails to prospective leads
Assist with executing member events when required
Assisting with one off tasks or administrative duties as needed, including using various software, including G-Suite, Later.com, Canva, Calendly, Social Media
Occasional weekend tours for events on an as needed basis

Requirements

2+ years event experience/support, regardless of industry (hospitality, food service, catering, customer service experience welcome!)
Weekend availability for events, with occasional evenings. Some weekly availability for coworking coverage (our business hours at M-F, 9:00am-4:00pm), with advance notice provided
You’re friendly, upbeat and a great host that cares about details small and large
You’re dependable and take responsibility for your commitments
You’re passionate about working with small-business owners and a diverse array of folks from different backgrounds and industries
You have outstanding communication skills; speaking a second language is preferred, particularly Spanish
You’re able to lift and carry items for event set up

Compensation & Benefits

This is a part-time, in person position, paying $18-$19/hour, projected at 10 hours/week.
During busier times, there is potential for additional hours based on event bookings.

Work Environment

Inspiring environment situated in beautiful Barrio Viejo
You'll work with the Community Builder, and all team members in a small, woman owned and led, business setting
Friendly, smart, and diverse network of entrepreneurs, remote workers and more

About Us

La Suprema Works & Events is a historic space, originally a Chinese market and later a tortilla factory. We opened our coworking and events space in May 2020! We are home to local entrepreneurs, small businesses and remote teams. We also provide a unique, one-of-a-kind events space for businesses, non-profits and the community. Community, greater good and give first are some of our core values that we do our best to live every day!

Applying and next steps

To apply, please email a copy of your resume and cover letter to jacinta@lasupremaworks.com. You can expect to hear back within 7-10 days for next steps after the application review process begins.

We are looking for the right fit so this position will be open until filled. Application review will begin immediately.

La Suprema is seeking for the selected candidate to begin early to mid March 2024.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.